I would give 10 stars if I could. I lost the only key to my 2009 Smart Car. For weeks I called every locksmith and dealership from Houston to Austin and no one would/could help me. It was beginning to look like I now owned a giant paperweight. Then Gladney entered the chat. I called them as a hail mary from Chat GPT and within two days they had me back on the road. The customer service was top notch from the quote with Amanda to the actual keying with Chris. They are the best group of people that I never want to see again. If you're in need of locksmith services do yourself a favor and call Gladney FIRST. You won't regret it.
Thank you so much for the incredible review, Marquis! We're honored that you trusted us with what sounded like a nearly impossible situation. Losing the only key to a vehicle can be incredibly stressful, especially after being told by multiple shops that they couldn't help. We're thrilled that Amanda and Chris were able to get you back on the road quickly and provide the level of service you deserved. Your kind words mean a lot to our entire team. While we completely understand not wanting to need our services again, we're grateful you gave Gladney a chance and that we could turn your "giant paperweight" back into a working Smart Car! Thank you for your recommendation and for taking the time to share your experience. Safe travels, and if you ever need us in the future, we'll be here to help.
- Gladney Automotive Solutions LLC