5

Have had nothing but good experiences with Gladney. From the front office when you walk in, to the management, and the mechanics in the shop have all been excellent. Have taken multiple vehicles with multiple problems and have no complaints. Glad to see customer services is exists! 👊

5

All levels of the experience were met with excellent knowledge, explanation and most importantly to me- frequent updates. I was very hesitant about taking a Tesla anywhere but their own service centers but will not hesitate to return here first in the future for any non warranty work.

5

I had scheduled a oil change and tire rotation for my Audi. I arrived a bit early and was met with a very hospitable team. Amanda checked my vehicle in and gave me a accurate time line for completion. Hannah took care of the service explanation and payment. Even a very young lady appeared to come in and say hi to her dad and hang out which was cool to see. I've been to Servant Leadership courses and these ladies got what it takes. The only thing I noticed was on the diagnostics report was it had a 2.0 rather than a 3.0...minor typing error. Excellent experience.

5

5

I was a first time customer of Gladney Automotive Solutions this past month, and they took in a single company work truck of ours, for a few issues. They gave detailed parts and labor estimates, and then fixed the truck in a very efficient timeframe. The people there are very nice, and easy to work with. I have now taken several work trucks to them with the same experience each time. Commercial, personal, diesel, or gas, they have gone above and beyond, and I would recommend them to anyone!

5

Excellent service and answered all of my questions... and I had a lot. Very thorough and sent pictures of items that needed attention and was very honest about what needed to be done right away and what could wait a bit.

5

The Gladney folks were very personable and professional. I highly recommend them!

5

Gladney Automotive has an excellent front office staff and thorough, detailed technician crew. I brought my F-150 there for a transmission replacement, knowing there was plenty more smaller items to fix. The staff have an excellent communication method through text and a website where they summarize ALL the inspection results and repair suggestions, while not being pushy on the items that aren't safety issues. The holiday season made getting parts in a timely manner an inconvenience. However, once the parts arrived they installed the transmission quickly and had the truck back to me pretty quickly. However, when the rebuilt transmission experienced issues, they quickly diagnosed the part as faulty with plenty of pictures, videos and detailed report on the status of the part. While was the biggest inconvenience of the experience, the staff remained in communication with me throughout the whole time. They placed my truck in front of the line and ensured that it was getting repaired as quickly as possible with twice the amount of testing. I've had the truck back for over a week now and its running as it should. While I'd expect this outcome at most shops, the communication and customer service is stellar and outmatched in the Bryan/College Station area. Their front office staff is informative and patient and is aligned with management and repair technicians on vehicle statuses. While I was in the shop, I never felt once that there was a breakdown on communication between their staff. Andre & Hannah were excellent, professional and easy to work with. Gladney Automotive is an outstanding shop and easy to work with. 10/10.

5

5

Highly recommend bringing in your vehicle here, the staff and mechanics are exceptional and friendly. You'll be notified with detailed reports, pics and the progress being made on your vehicle. The mechanics are absolutely skilled, knowledgeable in their trade. Brought my car in because it had water enter the engine wire harness and shorted out the computer and couple electrical components. Iam happy they stayed on it and gave it their all getting my car back running again like new. Absolutely pleased and will defiantly be back to get their help again.

Gladney Automotive Solutions LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gladney Automotive Solutions LLC (979) 645-6113 if you have any issues in accessing any area of our website.