Very kind helpful and went above and beyond.
I accidentally packed my Jeep key in my UHAUL and needed a key quickly. The service was great. My only concern was the what seemed like lack of concern for my paint job. Placing a tablet with a metal stand on my front fender while working. I put something under it to protect the paint and the technician did not even acknowledge my concern. Maybe that's picky but its o ly a 2 yo Jeep and I do baby it a bit. Hanna was great !!Amanda seemed like she was having a bad day. Overall I got my key quickly and $334 and 30 min later I was rolling down the road.
These guys are the most professional team I've worked with. Great comfort knowing they are ready when my kids need help away from home. Highly recommend using them.
Friendly service but the communication could have been better. I had to call to get updates on when parts would arrive and after they did, an ETA on when repairs would be completed. Otherwise, I'm pleased.
Michelle in the Commercial Division has been super helpful in keeping our fleet running efficiently. I am very appreciative of the great customer service between her and the management at Gladney. Great company! 👍
I had a good experience with Gladney and their service manager Peyton. He was very knowledgeable and helpful in keeping me informed on their process and progress. He told me the costs upfront and didn’t do anything unnecessarily. He recommended and I approved only the things I needed done. They updated me thru text with pictures and actual findings. Peyton was very personable and easy to deal with. Automotive repairs are not cheap, but Gladney is very reasonable and reliable. My vehicle kid running great now
For what I had done was quick and affordable.