Gladney did an excellent job with the repairs on our Tahoe. We experienced issues while visiting from Fort Worth and had to have the vehicle towed to their location on a Saturday. First thing Monday morning, Amanda contacted me to confirm they had the vehicle and would begin diagnostics. Once the problem was identified, I quickly received clear pricing and time estimates. We were told the repairs should be completed by Thursday so we could make the trip back to pick up the car—and they delivered exactly as promised. I can’t say enough good things about Amanda. She is AMAZING. She kept me informed every day through Gladney’s web portal and made a stressful situation much easier to navigate. Despite the major repair we needed, the overall experience with Gladney was great. Highly recommend their team!
Thank you so much for taking the time to share your detailed and wonderful 5-star experience with Gladney! We are truly grateful for your kind words. We're delighted to hear that we could provide a seamless and positive experience during what we know was an unexpected and stressful situation, especially while you were away from home. It's our goal to turn automotive challenges into reliable solutions, and we're so glad we could do that for you. We will be sure to share your wonderful feedback with Amanda. She will be delighted to know that our team made your experience exceptional, and we are thrilled that her daily updates and support made such a positive difference. We're also pleased that our diagnostic process, clear communication on pricing and timing, and the web portal all contributed to a smooth process for you. Meeting our promised completion date to ensure you could get back on the road was our top priority. Thank you again for trusting us with your Tahoe's transmission repair and for your strong recommendation. It was our pleasure to serve you, and we look forward to assisting you anytime you're in the area or need future service.
- Gladney Automotive Solutions LLC